Matt Bell goes undercover, beyond the shabby rooms and shoddy service to take a closer look at the hotels featured in Five's Hotel Inspector. In 'Hotel Inspector Unseen' Matt delves deeper into the failing hotels, exposing all their hidden secrets aided by hidden cameras and his 'tricks of the trade'. With exclusive video diary footage and never before seen moments, Hotel Inspector Unseen reveals all the tears, tantrums, trials and tribulations as the hotels and their hoteliers are transformed.